FREQUENTLY ASKED QUESTIONS
Yes, we strive to provide accurate and high-quality product images on our website. The product you receive should closely resemble the image displayed. However, please note that slight variations in color, texture, or appearance may occur due to factors such as lighting conditions or monitor settings.
Once your order is confirmed and processed, we will email you a detailed sales receipt. You can also find a digital copy of your sales receipt in your account dashboard under the “Order History” section. If you need any assistance in locating your sales receipt, please reach out to our customer support team, and we will be happy to assist you.
We understand that sometimes you may need to return a product. To initiate a return, please visit our Returns and Exchanges page on our website. There, you will find step-by-step instructions and a return request form. Make sure to carefully review our return policy to ensure your item is eligible for return. If you have any questions or need further assistance, please contact our customer support team, and we will be glad to help you through the return process.
We make every effort to restock popular items that are indicated as “out of stock.” However, product availability depends on various factors, including supplier availability and demand. We recommend signing up for our newsletter or setting up stock notifications for the specific item you are interested in. This way, you’ll be among the first to know when the item is back in stock. If you have any specific inquiries regarding a particular product, please contact our customer support team, and we will provide you with the most up-to-date information.
We offer shipping to various locations worldwide. During the checkout process, you can enter your shipping address, including your country and postal code, to confirm whether we can ship to your desired location. Please note that certain restrictions may apply based on local laws and regulations. If you encounter any issues or have specific questions about shipping to your location, please contact our customer support team, and we will assist you in finding the best shipping options available.